Contact

If you can’t make your appointment all we need is for you to let us know.

A phone call (preferred), or reply “No” to our confirmation text (even if you have replied “Yes” previously) will automatically cancel the appointment – you can also add a little note to the text (but the computer is looking for the word “No”) or send us a quick email.

We always have a wait list of people wanting to get in, so really, let us know as early as you can so that we can accommodate somebody else. When you run more than a few minutes late for your appointment please be prepared for it to be cancelled. We are only late for you when our client(s) ahead of you is late.

Ask us but usually “best not”.  Another person in the room can distract your therapist and we feel a friend/partner can make an already nervous first timer more nervous. However as a parent supporting a younger client, a carer with a disabled client, if there are language differences or for cultural reasons we do allow a support person in the room.